Fuzzy analysis of PZB service quality on optimization customer evaluations : An empirical study
Nai-Chieh Weincwei@isu.edu.twDepartment of Industrial ManagementI-Shou UniversityKaohsiung City, 82445, Taiwan, R.O.C.View full profile → , *Tzu-Jou LiaoCorresponding authorhyliao@isu.edu.twDepartment of Industrial ManagementI-Shou UniversityKaohsiung City, 82445, Taiwan, R.O.C.View full profile → , Sih-Ping Suisu11107001D@cloud.isu.edu.twDepartment of Industrial ManagementI-Shou UniversityKaohsiung City, 82445, Taiwan, R.O.C.View full profile → , Yi-Ta KungBen314968@hotmail.comDepartment of Business AdministrationCTBC University of TechnologyTainan City, 74448, Taiwan, R.O.C.View full profile → , Shu-Fen Liurayfenfen@hotmail.comDepartment of Industrial ManagementI-Shou UniversityKaohsiung City, 82445, Taiwan, R.O.C.View full profile → , Hsiang-Ching Lailayshandychin@gmail.comDepartment of Industrial ManagementI-Shou UniversityKaohsiung City, 82445, Taiwan, R.O.C.View full profile →
* Corresponding author · click or hover a name for details
- Received:
- 04 Mar 2025
- Published Online:
- 31 Oct 2025
- Article type:
- Research Article
- Language:
- EN
- Article no.:
- JIOS-1966
- Pages:
- 2231–2241
Abstract
Keywords
Subject Classifications
References
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