Author

Sih-Ping Su

Department of Industrial Management I-Shou University, Kaohsiung City, 82445, Taiwan, R.O.C.

Published papers: 2
Citations: 0
Views: 290
Downloads: 16

Publications

2 papers

Open Access Research Article·pp. 2231–2241·Vol. 46, Issue 7Oct 2025

Fuzzy analysis of PZB service quality on optimization customer evaluations : An empirical study

Nai-Chieh Wei, Tzu-Jou Liao, Sih-Ping Su, Yi-Ta Kung, Shu-Fen Liu, Hsiang-Ching Lai

Published Online: 01 Oct 2025DOI: 10.47974/JIOS-1966

In this paper: This study used the five service quality dimensions under the PZB model, including 1. Tangibility, 2. Reliability, 3. responsiveness, 4. Assurance and 5. empathy, to develop a questionnaire and collec...

Abstract References Full Text PDF (194 KB)Views: 68Downloads: 9Citations: 0

Open Access Research Article·pp. 1905–1914·Vol. 26, Issue 8Nov 2023

Hierarchical analysis of barrier-free ramp scoring criteria

Sih-Ping Su, Chia-Ying Hsu, Nai-Chieh Wei, Hao-Tien Liu, Pei-Tsang Wu

Published Online: 23 Dec 2023DOI: 10.47974/JSMS-1087

In this paper: When building an accessible facility, there will be a series of projects to be evaluated. Therefore, through the World Health Organization’s “ Global Aging-friendly Cities: A Guide “ released by the W...

Abstract References Full Text PDF (761 KB)Views: 222Downloads: 7Citations: 0