Dimensions of workplace dignity and its influence on intention to quit of hotel employees

Acharya, Asha; Datta, Amit

doi:10.47974/JSMS-1124

Open Access Research Article

Dimensions of workplace dignity and its influence on intention to quit of hotel employees

Asha Acharyaemail2aasha@gmail.comTAPMI School of BusinessManipal UniversityJaipur, Rajasthan, 303007, India0000-0002-7723-0969View full profile → , ^*Amit DattaCorresponding authoramitdatta.amit@gmail.comSchool of Hospitality and Tourism ManagementManipal UniversityJaipur, Rajasthan, 303007, India0000-0003-3516-797View full profile →

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pp. 1565–1583Vol. 26Issue 7October 2023DOI: 10.47974/JSMS-1124XML

Published Online:: 27 Nov 2023
Article type:: Research Article
Language:: EN
Article no.:: JSMS-1124
Pages:: 1565–1583

Abstract

Purpose: The objective of this study is to ascertain the fundamental elements of workplace dignity and assess its impact on the intention to quit among hotel employees. Design/Methodology/Approach: The data set was collected from a sample of 215 employees working in 4 and 5-star hotels located in India. The utilization of factor analysis was employed in order to ascertain the many variables associated with workplace dignity, while its impact on the intention to resign was assessed by structural equation modeling (SEM). The study examines the hypotheses pertaining to the variations among employees in terms of workplace dignity through the utilization of t-tests, and ANOVA using SPSS-24 and AMOS-22 package. Findings: The findings provide evidence in favour of the proposed correlation between the variables associated with workplace dignity and an employee’s intention to resign from their employment. The findings indicate that there are variations in workplace dignity depending on gender and department of employment. Additionally, disparities in the desire to quit one’s job are seen based on the employee’s job position and department. Practical Implications: The research findings indicate that the primary factor influencing the intention to resign among employees is workplace dignity, with a particular emphasis on the level of recognition received in the job. The examination of variations in workplace dignity and desire to quit employment, as influenced by the department in which employees are situated, can provide HR managers with valuable insights for tailoring department-specific strategies. Originality: This study is a pioneering effort in developing a workplace dignity measure specific to the hotel business in India, hence creating opportunities for further investigation in this area. Additionally, it directs focus towards the correlation between the intention to resign and the demographic characteristics of hotel personnel.

Keywords

Employee commitment Workplace dignity Hospitality industry Intention to quit Turnover

Subject Classifications

90B50: Management decision makingIncluding multiple objectives & 90B70: Theory of organizationsManpower planning

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