Author

Hayri Uygun

Department of Hotel, Restaurant and Catering Services Recep Tayyip Erdogan University , Rize, Turkiye

ORCID 0000-0002-3079-605X

Published papers: 5
Citations: 7
Views: 1,008
Downloads: 44

Publications

5 papers

Open Access Research Article·pp. 1115–1129·Vol. 47, Issue 3Mar 2026

Role of user-generated content in marketing destination image and competitiveness in global tourism markets

Divya Kapoor, Rashmi Gujrati, Sahil Bhalla, Hayri Uygun

Published Online: 02 Mar 2026DOI: 10.47974/JIOS-2035

In this paper: The advent of Web 2.0 has ushered in an era of heightened online networking and self-expression, significantly influencing the travel industry through the proliferation of Social Networking Sites (SNS...

Abstract References Full Text PDF (174 KB)Views: 122Downloads: 9Citations: 0

Open Access Research Article·pp. i–vi·Vol. 44, Issue 8Nov 2023

Special Issue on: Innovation & Digital Transformation Foreword by Guest Editors and Contents

Rashmi Gujrati, Hayri Uygun, Ameet Sao

Published Online: 08 Nov 2023DOI: 10.47974/JIOS-44-8-Foreword

In this paper: In present scenario each sector is transforming into digitalization speedily. Consumer behavior and expectation has also been changed for which one has to do something new in the structure. Digital tr...

Abstract Full Text PDF (109 KB)Views: 153Downloads: 9Citations: 0

Open Access Research Article·pp. 1665–1684·Vol. 44, Issue 8Nov 2023

A study on impact of service quality on customer satisfaction with low-cost carriers in India

Kavitha R. Gowda, Athul Kumar A., V. R. Srinidhi, Rashmi Gujrati, Hayri Uygun, Uma Gulati

Published Online: 08 Nov 2023DOI: 10.47974/JIOS-1483

In this paper: Civil Aviation Industry is one of the fastest-growing industries in India. Passengers are most concerned about their choice of airlines for their travel purposes. This research paper mainly focuses on...

Abstract References Full Text PDF (776 KB)Views: 284Downloads: 9Citations: 4

Open Access Research Article·pp. 1715–1728·Vol. 44, Issue 8Nov 2023

An empirical study on correlation of the factors of the perception : Service delivery & patient satisfaction about service quality in selected public & private hospitals of the Raipur city

Altaf Yousuf Mir, Monika Arora, Rashmi Gujrati, Abhishek Kumar Jain, Hayri Uygun, Ila Dixit

Published Online: 08 Nov 2023DOI: 10.47974/JIOS-1487

In this paper: In an organization resembling a hospital, the quality of service is of utmost importance in relation to both the quality of services offered and the satisfaction of patients. Several metrics assess th...

Abstract References Full Text PDF (300 KB)Views: 226Downloads: 7Citations: 3

Open Access Research Article·pp. 1695–1714·Vol. 44, Issue 8Nov 2023

Brand awareness and its influence on repeat customers in the airline industry

Kavitha R. Gowda, Sharavan Bopanna, Monika Arora, Rashmi Gujrati, Hayri Uygun

Published Online: 08 Nov 2023DOI: 10.47974/JIOS-1486

In this paper: India’s aviation industry is seeing growth, and the country is host to several domestic airline firms.In India, the domestic aviation industry is predominantly composed of private airlines, accounting...

Abstract References Full Text PDF (1.4 MB)Views: 223Downloads: 10Citations: 0