Search Journal of Statistics and Management Systems
64 results found
Customer perception on service quality: A holistic view of SBI
Venkateswara Rao Podile, Khushi Surana , Maha Lakshmi Tumuluri, Maddi Manikanta, Kommineni Venkat Sri Harsh
Nov 2023
Factors influencing customer loyalty & patronage in Online Food Delivery Services (OFDS)
Nagendra Kumar Turaga, Raja Pavan Kumar Malladi, Prashantha Kumar, K. Jagadeswari, M. N. Rekha Priya
Nov 2023
A comparative analysis on service quality in hospital sector in Raipur, Chhattisgarh
Altaf Yousuf Mir, Sadhna Bagchi, Debasis Mohanty, Nikita Dholakia, Soni Ali, Ipsita Dash
Nov 2023
Determinants of consumer behaviour towards technology enabled grocery shopping in Noida
Nishtha Ranjan, Anubhuti Gupta, Lalit Kumar Sharma, Agustina Nurul Hidayati
Nov 2023
Scanning the surging Indian digital payment gateways through peer-to-peer (P2P) applications and challenges: A literature review
Farheen Zehra, Farhina Sardar Khan, Syed Shahid Mazhar
Nov 2023
Awaking deep emotional needs of consumers based on big data and emotional analysis
Sonali Pattnaik, Sweta Leena Hota, Arya Kumar, Anish Raj Hota, Prabha Kiran
Nov 2023
Special Issue on: Application of Technologies for Sustainable Business and Service Management Foreword by Guest Editors and Contents
Anuj Kumar, Prabha Kiran, Babita Yadav, Arya Kumar, Sweta Leena Hota
Nov 2023
Indian working women millennials: An assessment of the relevance of green banking practices
Sadhana Tiwari, Nitendra Kumar, Priyanka Agarwal, Mohd Nafees Siddiqui, Arti Malik
Oct 2023
Evaluation and selection of sustainable suppliers using fuzzy topsis method in a dairy product company
Reema Agarwal, Ankur Agrawal, Nitendra Kumar, Samrat Ray, Priyanka Agarwal
Oct 2023
Framework to assess Conference Outcome Assessment Tool (COAT) in educational institutions
Shafali Sharma, Sanjeev Bansal
Oct 2023
Smell of silence - Psychological contract breach as a mediator between workplace bullying and employee silence
Kamini Kusum, Anshu Yadav, Shweta Awasthi, Shakti Prakash
Sep 2023
A factor analysis study on relationship across electronic-service quality & behavioral intent with structural equation modeling: Across algo-driven shopping apps & fintech platforms
Silky Gaur, Rahul Gupta, Jaspreet Kaur
Sep 2023
