Open Access
Research Article
Challenges in implementation of robotic process automation (RPA) in human resource management (HRM) and its effectiveness
*Deepti Singh YadavCorresponding authorysdeeptiee@gmail.comDepartment of Human Resource Management Amity Business School Amity UniversityNoida, Uttar Pradesh, 201313, IndiaView full profile → , Anshu Yadavayadav2@amity.eduDepartment of Human Resource Management Amity Business School Amity UniversityNoida, Uttar Pradesh, 201313, IndiaView full profile → , Sweety Gupta Chhabriasweetygupta2043@yahoo.co.inDepartment of Management FOSTIIMA Business SchoolDwarka, New Delhi, 110077, IndiaView full profile →
* Corresponding author · click or hover a name for details
- Received:
- 11 Apr 2024
- Published Online:
- 01 Oct 2024
- Article type:
- Research Article
- Language:
- EN
- Article no.:
- JIOS-1745
- Pages:
- 1949–1961
Abstract
This research endeavors to examine the impact and effectiveness of integrating Robotic Process Automation (RPA) into landscape of Human Resource Management (HRM). As organizations continue to seek innovative solutions to streamline HR processes, RPA emerges as a promising technology with the potential to revolutionize routine and rule-based tasks. This research explores the aspects of incorporating RPA (Robotic Process Automation) within HRM and its effectiveness was measured through data gathered from corporate executives via structured questionnair. For the study of challenges faced by the HR managers in the implementation of RPA thematic analysis of interviews revealed major themes technological, Organisational and human aspects and overcoming these challenges in systematic way can ensure effectiveness of RPA in various processes of HR.
Keywords
Subject Classifications
68N1993C8590B5091F99
References
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