An analysis of ERP implementation success in modern India : A case study approach
*Aniruddhan NarayananCorresponding authoraniruddhan_commerce_july2023@crescent.educationDepartment of CommerceB. S. Abdur Rahman Crescent Institute of Science & TechnologyChennai, Tamil Nadu, 600048, India0009-0008-5977-5325View full profile → , K. Soundarapandiyansoundarapandiyan@crescent.educationDepartment of CommerceB. S. Abdur Rahman Crescent Institute of Science & TechnologyChennai, Tamil Nadu, 600048, India0000-0003-2385-2866View full profile →
* Corresponding author · click or hover a name for details
- Received:
- 05 Feb 2025
- Published Online:
- 29 Nov 2025
- Article type:
- Research Article
- Language:
- EN
- Article no.:
- JIOS-2058
- Pages:
- 2435–2444
Abstract
Keywords
Subject Classifications
References
[1] S. Prabhakar, T. Tiwari, P. Prabhakar, S. Banerjee, A. K. Pasayat, S. Gonela, M. Banerjee, M. K. Mondal, and A. Nimesh, “Frugal Innovation (FI): A Catalyst for Inclusive Economic Growth and Sustainable Entrepreneurship Development,” in Entrepreneurial Opportunities in Disadvantaged Rural Communities, IGI Global Scientific Publishing, pp. 281–326 (2025).
[2] P. Upadhyay, S. Jahanyan, and P. K. Dan, “Factors influencing ERP implementation in Indian manufacturing organizations,” Int. J. Prod. Res., vol. 49, no. 17, pp. 5183–5200 (2011), doi: 10.1080/00207543.2010.492403.
[3] S. Prabhakar, A. Nimesh, and P. Prabhakar, “Startup ecosystem for rural development in India,” in Socio-Economic Disparities, Vulnerable Communities, and the Future of Work and Entrepreneurship, IGI Global, pp. 26–50 (2023).
[4] S. K. Jha, A. Pal, and J. Ranjan, “Critical success factors of ERP implementation in Indian SMEs: An empirical study,” J. Enterp. Inf. Manag., vol. 31, no. 1, pp. 101–124 (2018), doi: 10.1108/JEIM-07-2016-0129.
[5] S. Sar and R. Garg, “ERP implementation in Indian SMEs: Critical success factors and implementation strategies,” J. Small Bus. Enterp. Dev., vol. 26, no. 6/7, pp. 911–932 (2019), doi: 10.1108/JSBED-09-2018-0289.
[6] S. H. Jafar, A. Acharyya, D. Joshi, M. Y. Malik, and W. Hemat, “The role of ICT, renewable energy, per capita income, manufacturing activity, governance quality and uncertainty in achieving environmental sustainability in OECD countries,” Discover Sustainability, vol. 6, no. 1, pp. 1021 (2025).
[7] W. Junior Ladeira, S. Hasan Jafar, and F. de Oliveira Santini, “A meta-analysis of technological adoption of financial services: investigating risk and trust perception effects,” Int. J. Bank Mark., pp. 1–29 (2025).
[8] S. Prabhakar, P. Prabhakar, S. Kumar, A. Nimesh, and M. Banerjee, “The Contribution of Tribal Women Entrepreneurs to Long-Term Economic Growth: A Bibliometric Analysis and Prospects for Future Study,” Biology and Life Sciences Forum, vol. 30, no. 1, pp. 9 (Dec. 2023).
[9] ACTouch Technologies, ACTouch ERP Implementations: Multiple Case Studies Showcasing ERP Implementations Across Manufacturing Industries, Bangalore, India. [Online]. Available: https://www.actouch.com/erp-implementation-case-studies/. [Accessed: Oct. 24, 2025]
