TARU PUBLICATIONS
Journal of Information and Optimization Sciences cover

Journal of Information and Optimization Sciences

(Since 1980)
Hybrid ·Peer-reviewed·ISSN (Online): 2169-0103·ISSN (Print): 0252-2667

WoS  JIF 2026 : 0.4 (Q4)

Powered by:Powered by

Monthly Journal: Publishes theoretical and applied research on topics in information and optimization sciences.

Issues up to 2022 co-published with and available at:Taylor & Francis
submissions@tarupublications.com
Taru Online First Current IssueSpecial IssuesBrowse all Issues
Journal of Information and Optimization Sciences
Open Access Research Article

Applying DEA to analyze the performance evaluation of local governments’ crisis responses : An example of 2014 Kaohsiung gas explosions

*

* Corresponding author · click or hover a name for details

pp. 2265–2277Vol. 46Issue 7October 2025DOI: 10.47974/JIOS-2002XML
Received:
05 Mar 2025
Published Online:
31 Oct 2025
Article type:
Research Article
Language:
EN
Article no.:
JIOS-2002
Pages:
2265–2277

Abstract

There are constant crises and disasters in Taiwan every year. For example, aircraft crash in Penghu and Kaohsiung gas explosions recently, SARS in 2003, Typhoon Morakot in 2009, and 921 Earthquakes in 1999 harshly inspected existing crisis management systems. The follow-up processing also examined the appropriateness of crisis management mechanisms established by local governments when encountering crises.To measure local governments’ crisis response performance on Kaohsiung gas explosions with DEA, proper input and output factors should be selected to efficiently evaluate local governments’ crisis response efficiency. The fuzzy Delphi method is used to select input and output factors to combine expert opinions, reduce input costs, and avoid ambiguity in the investigation process. All variable data used in this study are acquired from the government’s pubic statement. The empirical results show that the two local governments of Tainan City and Kaohsiung City are relatively efficient, with efficiency = 1, which means that the crisis response efficiency of the two local governments has reached an ideal state. The rest 10 local governments present relatively worse crisis response efficiency. It is expected that local governments with better relative efficiency in the DEA result could be the goal and lesson for other local governments.

Keywords

Local governmentCrisis responsePerformance evaluationCrisis management

Subject Classifications

62P2591B1591B55

References

[1] R. R Albert, and R.Y. Kenneth, “Pocket Guide to Crisis Intervention (1 Ed.)”, USA: Oxford University Press (2009).
[2] P. Bastidas, “School safety baseline study: UN ISDR - Thematic Platform on Knowledge and Education (TPKE)” (2011).
[3] B. Ide and T. Wade, “9 Steps to Crisis Preparedness,” Risk Management, vol. 58, no. 3, pp. 40-43 (Apr. 2011).
[4] M. H. Yarmohammadian, G. Atighechian, L. Shams, and A. Haghshenas, “Educational Research Article Are hospitals ready to response to disasters? Challenges”, opportunities and strategies of Hospital Emergency Incident Command System (HEICS), Vol. 16, no. 8, (2011).
[5] J. S. Kao, and C. C. Liu, “Relationships of personality traits and work values with the intention to stay of employees in the food and beverage service industry”, Journal of Information and Optimization Sciences, Vol. 46, no. 3, pp. 861–877(2025), DOI:10.47974/JIOS-1950
[6] C. L. Young, A. A. Flowers, and N. Z. Ren, “Technology and crisis communication: Emerging themes from a pilot study of US public relations practitioners”, Ithaca College, New York, USA (2011).
[7] B. J. Meacham, “A Risk-Informed Performance-Based Approach to Building Regulation 1”, Journal of Risk Research, no. 7, (2010).
[8] K. McGrattan, R. McDermott, C. Weinschenk, K. Overholt, S. Hostikka, and J. Floyd, “FDS Technical Reference Guide Volume 2- Verification”, National Institute of Standards and Technology, (2013).
[9] D. C. Seyle, C. S. Widyatmoko, and R. C. Silver, “Coping with natural disasters in Yogyakarta, Indonesia: A study of elementary school teachers”, School Psychology International, Vol. 34, no. 4, pp. 387-404 (2013).
[10] D. Werner, “Perceptions of preparedness for a major school crisis: An evaluation of Missouri school counselors”, Journal of School Counseling, Vol. 12, no. 3, (2014).
[11] J. Tony “Reshaping crisis management: the challenge for organization design.” Organization Development Journal, Vol. 28, No. 1, pp. 9-17 (2010).
[12] T. Jaques, “Embedding Issue Management as a strategic element of Crisis Prevention”, Disaster Prevention and Management, Vol. 19, no. 4, pp. 469-482 (2010).
[13] V. D. Joshi, M. Sharma, R. K. Alhefthi, and M. Purohit, “Strategic planning for addressing the multi-option parameters for sustainable decision-making in multi-objective solid transportation problem”, Journal of Information and Optimization Sciences, Vol. 46, no. 3, pp. 755–760 (2025), DOI: 10.47974/JIOS-1793
[14] J. M. Schraagen, M. Huisint Veld, and L. de Koning, “Information Sharing During Crisis Management in Hierarchical vs. Network Teams”, Journal of Contingencies and Crisis Management, Vol. 18, no. 2, pp. 117-127 (2010).
[15] P. Kim, “Crisis management-standard operating procedures”, (2011). http://dachisgroup.com/crisis-management-standard-ope/
[16] D. P. Coppola, “Introduction to international disaster management: Elsevier Science”, (2010).
[17] B. J. Meacham, “Fire safety engineering at a crossroad”, Case Studies in Fire Safety, Vol. 1, pp. 8–12 (2014).
[18] S. R. Veil, “Mindful Learning in Crisis Management”, Journal of Business Communication, Vol. 48, no. 2, pp. 116-147 (2011).
[19] D. P. Ferguson, J. D. Wallace, and R. C. Chandler, “Rehabilitating Your Organization’s Image: Public Relations Professionals’ Perceptions of the Effectiveness and Ethicality of Image Repair Strategies in Crisis Situations”, Journal of Public Relations, Vol. 6, no. 1, pp. 1-19 (2012).
[20] K. Kanel, “A Guide to Crisis Intervention (4 ed.)”, Linda Schreiber-Ganster, (2010).

Views: 104Downloads: 63Citations: 0