journal-of-statistics-and-management-systems Journal of Statistics and Management Systems 2169-0014 0972-0510 Taru Publications 10.47974/JSMS-1710 Role of AI in enabling supply chain 5.0 : Drivers, barriers and critical success factors Rai Akash Swarrnim School of Management, Commerce & Liberal Arts, Swarrnim Startup & Innovation University, Gandhinagar, Gujarat, 382422, India Mandli Ruchita Department of Management, Unitedworld Institute of Management, Karnavati University, Gandhinagar, Gujarat, 384012, India Patel Kishan Department of Management, Unitedworld Institute of Management, Karnavati University, Gandhinagar, Gujarat, 384012, India Sharma Tripti Center of Management Studies and Research, Ganpat University, Mehsana, Gujarat, 384012, India Jani Hetal Department of Management, Silver Oak Institute of Business Management (SOIBM), Silver Oak University, Ahmedabad, Gujarat, 382481, India Shukla Madhu Department of Artificial Intelligence, Machine Learning & Data Science, Marwadi University, Rajkot, Gujarat, 360003, India 29 9 1059 1072 30 09 2026

Supply Chain 5.0 combines advanced digital technologies with human-centric and sustainable operating principles, and Artificial Intelligence (AI) is central to this shift. This paper examines the drivers, barriers, and critical success factors (CSFs) shaping AI adoption in Supply Chain 5.0. Fifteen factors were identified through literature synthesis and expert consultation, and Interpretive Structural Modeling (ISM) combined with MICMAC analysis was used to establish their hierarchical and driving-dependence relationships. Results show that top management support and government policy are the strongest drivers, while implementation cost, workforce resistance, and integration complexity remain largely dependent outcomes. The resulting framework offers researchers, managers, and policymakers a structured basis for prioritising AI-adoption efforts in supply chain transformation.

 Artificial intelligence Supply chain 5.0 Interpretive structural modelling MICMAC analysis Industry 5.0 Sustainable operations access open retracted no